Debt Collection Services

Experience:

Kings Credit Services has been servicing the needs of creditors for over 70 years. Within our collection staff alone, we have numerous employees that have been employed with us for over 15 years. Employment stability and working conditions are of the highest priority to us, and we are proud of our ability to retain top employees.

Customer Service:

Our approach to customer service is held in very high standards. We listen to the needs of our clients and welcome suggestions as a way for our own agency to grow and develop our services. For this reason we encourage a high degree of communication from our clients. Demonstrating this desire, Kings Credit Services employs a team of Customer Service Representatives, including our Customer Service Manager who has been employed with us for over 17 years.

Systems Technology:

Kings Credit Services is also a technology driven agency. KCS utilizes the latest in collection technology, software and tools. We employ some of the best programmers and systems analysts in our area. Within the client services section of this site, we have developed numerous tools that our clients can utilize. Clients can access past statements, review collection performances and account information, and for convenience generate collection reports on an as needed basis.

Also within this section, clients may assign accounts for collection with two internet based tools. For smaller volumes of accounts, WebList is ideal with it's intuitive form-based system. For larger clients we have available an upload feature, allowing the listing of many accounts at once, saving time and money.

Benefits:

1. In-house legal department
2. Fully staffed bi-lingual collection department for the servicing of non-English speaking debtors
3. Automated Voice Recognition technology to increase the level of contact made with debtors
4. Numerous collection program options to fit the needs of our clients
5. Bi-Weekly remittances to increase client cash flow with Electronic Deposit
6. Acceptance of accounts in any form (manual, modem dial-in, or via the web)
7. High recovery percentages compared to ACA national statistics
8. Competitive contingency fee schedules
9. State of the art skip-tracing tools and programs
10. Extensive training for both new collectors and experienced

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